Outsourced ICT
Introduction
The Outsourced ICT framework, managed by Crescent Purchasing, is a strategic procurement tool designed to assist educational institutions in sourcing proficient companies to manage their Information and Communication Technology (ICT) services. This framework, which falls under the 'Technology' category, is set to conclude on 6th June 2024. Unlike a Dynamic Purchasing System (DPS), the framework does not allow for continuous application throughout its duration, which places emphasis on selecting suitable suppliers at the outset.
Context & Use Case
Educational institutions, such as schools and colleges, often require robust ICT services to support their operational needs. The Outsourced ICT framework specifically caters to these requirements by connecting educational bodies with managed service providers (MSPs) who offer expertise in managing technology systems. This framework is crucial for institutions aiming to enhance their technological infrastructure while ensuring cost-effectiveness and efficiency. By utilising the framework, educational institutions can access a pool of MSPs renowned for their strong communication skills, flexibility, and ability to deliver innovative solutions. This connection is vital in ensuring that institutions receive high-quality service tailored to their specific needs.
Scope of Services
The Outsourced ICT framework covers a range of services integral to the management and enhancement of ICT systems within educational settings. Typical services provided under this framework include: 1. Network management and support 2. IT infrastructure maintenance and development 3. Cybersecurity solutions and management 4. Cloud services and data management 5. Software development and integration 6. Technical support and helpdesk services 7. Hardware supply and installation 8. Consultancy and strategic ICT planning These services are indicative of the comprehensive support available to educational institutions seeking to optimise their ICT operations.
Who Can Apply
The framework is open to managed service providers that possess expertise in ICT, specifically those that can demonstrate strong communication, flexibility, and a track record of delivering innovative solutions. While the framework is not a DPS, and therefore does not allow for application throughout its duration, initial selection criteria will have considered these attributes to ensure a high standard of service delivery. Suppliers with a proven capability to tailor their services to the educational sector will find this framework particularly relevant.
Buyer Benefits
Public sector buyers, specifically educational institutions, benefit significantly from the Outsourced ICT framework. By using this framework, they can ensure compliance with procurement regulations while expediting the procurement process, resulting in a faster speed to market. The framework fosters competition among suppliers, which can lead to better pricing and service offerings. Additionally, the comprehensive vetting of MSPs before inclusion in the framework provides buyers with confidence in the quality and reliability of the services offered.
Lots
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Next Steps
Suppliers interested in engaging with the Outsourced ICT framework are advised to closely review the framework's requirements and assess their alignment with the criteria. It is important for potential suppliers to demonstrate their ability to meet the specific needs of educational institutions. Suppliers should consider reaching out directly to Crescent Purchasing for more detailed information on the application process and any upcoming opportunities related to the framework.
How Biddable Can Help
Biddable offers support to suppliers navigating public sector frameworks like the Outsourced ICT framework. By assisting with the discovery of relevant opportunities and providing insights into procurement requirements, Biddable helps suppliers prepare effectively for application processes. Additionally, Biddable enhances pipeline visibility, ensuring suppliers are aware of upcoming frameworks and can strategically plan their participation.