Digital Outcomes & Specialists 5
Introduction
The Digital Outcomes & Specialists 5 framework was a part of the Crown Commercial Service's efforts to facilitate the procurement of digital services across the UK public sector. Running until 27th November 2022, this framework was not a Dynamic Purchasing System (DPS) but provided a structured opportunity for public sector organisations to procure bespoke digital services. It served as a critical instrument for enabling government bodies and businesses to collaborate with specialist suppliers in the technology sector, emphasising an agile approach to service delivery. This methodology encouraged flexibility and collaboration, ensuring high-quality digital solutions were delivered swiftly and effectively.
Context & Use Case
The framework was primarily focused on aiding organisations in sourcing expert suppliers capable of delivering custom digital solutions. It was particularly relevant for entities seeking to harness specific digital expertise to achieve defined outcomes. Contracting authorities utilised this framework to access a pool of pre-vetted suppliers, ensuring that their digital projects were delivered on time, within budget, and to a high standard of quality. The framework's design facilitated a streamlined process for government bodies to procure the necessary skills and services to drive digital innovation, ultimately enhancing public service delivery through improved technology solutions.
Scope of Services
The Digital Outcomes & Specialists 5 framework covered a wide array of services within the technology domain. These services were categorised into four key areas: 1. Digital Outcomes: This involved aiding organisations in achieving specific digital objectives, such as the development of new websites or the enhancement of existing online services. The focus was on delivering complete digital solutions that meet the strategic goals of the client. 2. Digital Specialists: This category provided access to skilled professionals, including developers, designers, and analysts, who could be integrated into digital projects to offer their expertise. These specialists played pivotal roles in ensuring the technical success of digital initiatives. 3. User Research Studios: Facilities and services were available for conducting user research, a critical component in ensuring that digital products are user-centric. This involved creating environments conducive to observing and understanding user interactions with digital interfaces. 4. User Research Participants: The framework facilitated the recruitment of participants for user research, which is essential for gathering actionable feedback and insights. This ensured that the digital services and products developed were aligned with user needs and preferences.
Who Can Apply
The framework was open to a broad spectrum of suppliers within the technology sector, particularly those with expertise in agile methodologies and digital service delivery. Suitable applicants included companies offering digital development and design services, user research agencies, and specialists in various digital fields. The framework did not function as a DPS, meaning that the application period was fixed, and suppliers were required to meet specific criteria to be included.
Buyer Benefits
Public sector buyers benefited significantly from using the Digital Outcomes & Specialists 5 framework. It provided a compliant route to market, reducing the administrative burden typically associated with procurement processes. Buyers had access to a pre-approved list of suppliers, ensuring competitive pricing and quality standards. The framework's structure facilitated a quicker route to market, enabling organisations to respond rapidly to digital service needs. Additionally, the emphasis on agile methodologies ensured that projects remained adaptable to changing requirements, thereby enhancing the likelihood of successful outcomes.
Lots
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Next Steps
Although this framework has concluded, suppliers interested in similar opportunities should keep abreast of updates from the Crown Commercial Service and other relevant bodies. It is advisable for suppliers to review emerging requirements and establish contact with contracting authorities to express interest in future frameworks or procurement opportunities.
How Biddable Can Help
Biddable can assist suppliers by providing insights into upcoming frameworks and procurement opportunities. We help suppliers prepare by offering guidance on meeting framework criteria and maintaining a clear view of the procurement pipeline. Our aim is to support suppliers in navigating the complex landscape of public sector procurement, ensuring they are well-positioned to seize future opportunities.