British Sign Language
Introduction
The NEPO528 British Sign Language framework is an established procurement route under the Corporate Services category, managed by the North East Procurement Organisation (NEPO). This framework is specifically designed to facilitate access to a variety of professional sign language services, ensuring effective communication with deaf and hard-of-hearing individuals. Running until 24 May 2026, this framework serves as a structured pathway for public sector bodies to source qualified sign language support.
Context & Use Case
In the UK, the need for accessible communication services is recognised as an essential component of equality and inclusion. Many public sector organisations, such as local councils, health services, and educational institutions, require professional sign language interpreters to communicate effectively with individuals who use British Sign Language (BSL). The NEPO528 framework responds to this need by providing a reliable and compliant route to procure these services. It is particularly valuable in scenarios where clear, precise communication is critical, such as in healthcare consultations, legal proceedings, educational settings, and public service announcements.
Scope of Services
The NEPO528 framework offers a comprehensive range of sign language services designed to cater to diverse communication needs. Typical services available through this framework include: 1. Face-to-face interpreting, which allows direct and personal interaction between service providers and users. 2. Video link interpreting, offering flexibility and accessibility, particularly useful for remote consultations or when in-person meetings are not feasible. 3. Deaf relay interpreting, a specialised service where an intermediary interpreter with a deeper understanding of deaf culture and language nuances facilitates communication. 4. Other specialised services, which may include sign language translation of written documents or multimedia content.
Who Can Apply
The framework is open to suppliers who can demonstrate expertise in providing high-quality sign language services. Suitable applicants typically include professional interpreters, sign language agencies, and organisations with a proven track record of delivering accessible communication solutions. While this framework does not operate as a Dynamic Purchasing System (DPS), meaning applications are not open continuously, suppliers should ensure they meet all specified requirements before applying.
Buyer Benefits
Public sector buyers utilising the NEPO528 framework benefit from a streamlined procurement process, ensuring compliance with procurement regulations and standards. The framework facilitates a swift route to market, reducing the time and administrative burden often associated with sourcing such specialised services. Additionally, by leveraging a pre-established framework, buyers can ensure competitive pricing and access to a pool of vetted and experienced providers, enhancing both the quality and reliability of services received.
Lots
Not applicable
Next Steps
Suppliers interested in joining the NEPO528 framework should thoroughly review the specific qualification requirements and service expectations outlined by NEPO. Engaging directly with the contracting authority will provide further clarity on the application process, ensuring that potential suppliers are well-prepared and informed before proceeding.
How Biddable Can Help
Biddable offers valuable support to suppliers exploring opportunities within the public sector procurement landscape. By providing insights into upcoming frameworks and dynamic purchasing systems, Biddable helps suppliers discover relevant opportunities and prepare effectively. With a focus on enhancing visibility and understanding of procurement pipelines, Biddable assists suppliers in navigating the complexities of public sector bids, ensuring they are well-positioned to succeed in securing contracts.