Children's Advocacy Independent People for Children Adults Complaints and Secure Reviews
Introduction
The Children's Advocacy Independent People for Children Adults Complaints and Secure Reviews Framework, managed by NEPO, is a flexible procurement agreement designed to facilitate the delivery of specialised professional services. This framework operates under the Professional Services category and is set to conclude on 31st March 2025. It offers a structured pathway for service providers to engage with public sector clients, ensuring that children and adults receive necessary support and representation in various contexts, particularly in handling complaints and participating in secure reviews.
Context & Use Case
This framework caters to the complex needs of children and adults requiring independent support and representation in specific situations. Contracting authorities utilise this framework to access a pool of qualified service providers capable of delivering high-quality, independent advocacy and review services. This is particularly relevant in scenarios where individuals are involved in complaints processes or secure reviews, which necessitate impartial and professional support to ensure fair and thorough proceedings.
Scope of Services
The framework encompasses a wide range of services tailored to meet the unique needs of children and adults. Typical services covered under this framework include: 1. Providing independent individuals to support children and adults through complaints processes. 2. Facilitating secure reviews to ensure adherence to established standards and protocols. 3. Offering professional advice and representation during sensitive proceedings. 4. Coordinating with relevant authorities to maintain clarity and transparency throughout the review and complaint processes. 5. Ensuring the delivery of non-advocacy support services that uphold the rights and welfare of individuals involved.
Who Can Apply
The framework is open to a diverse array of suppliers specialising in professional services related to children's advocacy and independent support for adults. Suitable applicants include organisations with expertise in handling complaints, conducting secure reviews, and providing independent representation. While this framework is not a Dynamic Purchasing System (DPS), it allows service providers to join or update their offerings biannually, providing flexibility for suppliers to align their services with evolving needs and standards.
Buyer Benefits
For public sector buyers, this framework offers a streamlined procurement process, ensuring compliance with regulatory requirements while promoting efficiency and speed to market. By engaging with pre-qualified suppliers, contracting authorities can confidently access specialised services, thereby facilitating competitive and transparent procurement. The framework's structure supports the strategic objectives of public sector organisations by ensuring that service delivery aligns with best practices and legal mandates.
Lots
Not applicable
Next Steps
Suppliers interested in participating in this framework should carefully review the specific requirements and eligibility criteria set by NEPO. Engaging directly with the contracting authority will provide clarity on application processes and potential opportunities for collaboration. As this framework allows for biannual updates, suppliers are encouraged to remain informed about submission timelines and any changes in service demands.
How Biddable Can Help
Biddable offers valuable support to suppliers looking to navigate this framework. By providing insights into procurement opportunities and offering guidance on proposal preparation, Biddable helps suppliers enhance their visibility and readiness for upcoming bids. Our focus on discovery and pipeline management ensures that suppliers are well-positioned to engage effectively with public sector procurement routes, ultimately contributing to successful participation in frameworks such as this one.