Secondary Care Access and Discharge Support Services
Introduction
The Secondary Care Access and Discharge Support Services framework, managed by NHS North of England, is a tailored procurement route designed to enhance patient flow within healthcare settings. This framework, active until 31 January 2025, is not a Dynamic Purchasing System (DPS), meaning it has fixed entry points for suppliers. It is intended to streamline the movement of patients into and out of secondary care facilities, thereby improving the efficiency and effectiveness of healthcare delivery. By integrating with existing NHS services, this framework aims to reduce waiting times and improve patient experiences across various healthcare environments.
Context & Use Case
The framework addresses critical healthcare objectives by focusing on both access and discharge processes. Contracting authorities leverage this framework to ensure a seamless transition for patients entering or leaving healthcare facilities such as hospitals and clinics. It provides a structured approach to handling patient flow, which is crucial in maintaining operational efficiency and delivering timely care. By facilitating smoother transitions, the framework aids in the reduction of bottlenecks in patient admissions and discharges, ultimately leading to improved healthcare outcomes.
Scope of Services
The framework is divided into two main lots, each encompassing a range of services designed to support specific aspects of patient care: 1. Lot 1: Access Support Services - Lot 1a: Primary Care Access Line - Lot 1b: Assessment and Evaluation - Lot 1c: Walk-in Centres - Lot 1d: Urgent Treatment Centres - Lot 1e: Primary Care Navigation Support Services - Lot 1f: Mental Health Access Support Services 2. Lot 2: Discharge Support Services - Lot 2a: Discharge Brokerage Services - Lot 2b: Discharge to Assess Services - Lot 2c: In-home/Community Medical Therapy and Care - Lot 2d: Immediate Care Beds to Support Discharge - Lot 2e: Mental Health Discharge Support Services
Who Can Apply
The framework is open to suppliers who can deliver services within the outlined lots. Suitable suppliers include those with expertise in healthcare access and discharge processes, particularly those experienced in operating within secondary care settings. As this is not a DPS, applications are restricted to specific procurement windows.
Buyer Benefits
Public sector buyers benefit from this framework through its structured and compliant procurement process. It allows healthcare providers to quickly engage with pre-approved suppliers, ensuring timely access to essential support services. The framework promotes competition, which can drive quality and value, and its predefined structure helps expedite the procurement process, reducing administrative burdens and speeding up service delivery.
Lots
Lot 1: Access Support Services This lot covers services including the Primary Care Access Line, Assessment and Evaluation, Walk-in Centres, Urgent Treatment Centres, Primary Care Navigation Support Services, and Mental Health Access Support Services. Lot 2: Discharge Support Services This lot includes Discharge Brokerage Services, Discharge to Assess Services, In-home/Community Medical Therapy and Care, Immediate Care Beds to Support Discharge, and Mental Health Discharge Support Services.
Next Steps
Suppliers interested in participating should thoroughly review the framework's requirements and lot specifications. Direct communication with the NHS North of England is advised for detailed information and guidance on the application process.
How Biddable Can Help
Biddable assists suppliers in navigating the complexities of public sector frameworks. We provide support in identifying suitable opportunities, preparing applications, and maintaining visibility of upcoming procurement pipelines. Our services are aimed at enhancing suppliers' readiness and competitiveness within the public sector landscape.