Interpretation and Translation Services
Introduction
The Interpretation and Translation Services Framework, managed by NHS Shared Business Services, provides a structured and efficient procurement route for a variety of language services within the public sector. This framework, identified by the reference SBS/21/NL/ZXV/10127, is not a Dynamic Purchasing System (DPS) and operates with a fixed duration, ending on the 30th of April, 2025. It is specifically designed to facilitate access to high-quality interpretation and translation services, critical for effective communication in diverse and multilingual environments.
Context & Use Case
This framework is essential for public sector organisations, particularly within the NHS, that require reliable and professional language services to support their operations. Contracting authorities utilise this framework to address the increasing demand for interpretation and translation services, driven by the diverse linguistic needs of the communities they serve. The framework enables these authorities to procure services in a compliant, efficient, and cost-effective manner, ensuring that language barriers do not impede access to public services. The framework is structured into distinct lots, each targeting specific service requirements. This structure allows for tailored procurement, ensuring that specific needs can be met with precision and expertise. It supports NHS entities and other public sector organisations in facilitating clear and effective communication with non-English speaking individuals, thereby enhancing service delivery and patient care.
Scope of Services
The Interpretation and Translation Services Framework includes a comprehensive range of language services, categorised into the following lots: 1. Lot 1: Face-to-Face Spoken Language Interpretation 2. Lot 2: British Sign Language (BSL) Interpretation, available face-to-face, via video, and for documents 3. Lot 3: Telephone Interpreting Services 4. Lot 4: Document Translation and Ancillary Services 5. Lot 5: Video Interpretation Services 6. Lot 6: One Stop Shop, offering a comprehensive suite of interpretation and translation solutions
Who Can Apply
This framework is open to suppliers who specialise in language services, including interpretation and translation providers with capabilities in spoken languages, British Sign Language, and various modes of communication such as face-to-face, telephone, and video. Given the framework’s structured lots, suppliers with specialised expertise in any of these areas are encouraged to participate. The framework is not a DPS, meaning applications are not open continuously; interested suppliers should consider the fixed nature of this opportunity and apply within the specified timeframe.
Buyer Benefits
Public sector buyers benefit from this framework through simplified access to a wide range of quality-assured language services. The framework ensures compliance with procurement regulations, providing a streamlined process that reduces administrative burdens and speeds up service acquisition. It fosters competitive pricing and quality standards, allowing buyers to choose from pre-approved suppliers, thus facilitating a quicker and more reliable route to market.
Lots
Lot 1: Face to Face (spoken language) This lot covers face-to-face interpretation services for spoken languages. Lot 2: British Sign Language (BSL) (F2F, Video and Document) This lot includes face-to-face, video, and document interpretation services for British Sign Language. Lot 3: Telephone Interpreting This lot provides services for interpreting over the telephone. Lot 4: Document Translation and ancillary services This lot covers document translation services and related ancillary services. Lot 5: Video Interpretation This lot offers interpretation services via video. Lot 6: One Stop Shop This lot provides a comprehensive range of language services in a single package.
Next Steps
Suppliers interested in participating in this framework should review the specific requirements of the lots that align with their service offerings. It is advisable to contact NHS Shared Business Services directly for detailed information on application procedures, contractual obligations, and specific evaluation criteria.
How Biddable Can Help
Biddable offers comprehensive support to suppliers navigating the complexities of public sector frameworks. We assist in the discovery of suitable opportunities and provide guidance on preparation and compliance to enhance your chances of successful participation. We also offer visibility into the procurement pipeline, helping you strategically plan your engagements with public sector frameworks.