Digital Dictation, Speech Recognition & Outsourced Transcription Services 2
Introduction
The Digital Dictation, Speech Recognition & Outsourced Transcription Services 2 framework, managed by NHS Shared Business Services Limited (NHS SBS), is a structured procurement route designed to facilitate access to advanced language services for healthcare organisations. This framework runs until 11 October 2024 and is not a Dynamic Purchasing System (DPS), which means that the application window is not continuously open as it would be in a DPS. The primary aim of this framework is to enable NHS and social care bodies, alongside other approved public and private sector entities, to procure digital dictation, speech recognition, and outsourced transcription services efficiently and effectively.
Context & Use Case
This framework is essential in the modernisation of communication and documentation processes within healthcare and associated sectors. The use of digital dictation and speech recognition technologies is increasingly pivotal for improving efficiency and accuracy in medical documentation, thereby reducing the administrative burden on healthcare professionals. By streamlining the transcription of medical records and other spoken materials, this framework supports the enhancement of patient care and operational efficiency. Contracting authorities utilise this framework to ensure access to high-quality services that are both scalable and compliant with existing standards.
Scope of Services
The framework is segmented into specific Lots to address varied organisational needs. These include: 1. Digital Dictation: 1a. Fixed Digital Dictation services, offering permanent solutions integrated within existing systems. 1b. Digital Dictation as a Service (SaaS), providing flexible, cloud-based dictation services. 2. Speech Recognition: 2a. Fixed Speech Recognition, offering permanent, on-premise solutions. 2b. Speech Recognition as a Service (SaaS), offering cloud-based, scalable options for real-time transcription. 3. Outsourced Transcription: Services where spoken words are converted into written text by external providers, thereby alleviating in-house processing pressures. 4. Combined Solutions: Integrated services that seamlessly combine digital dictation, speech recognition, and transcription for comprehensive solutions.
Who Can Apply
The framework is open to suppliers who specialise in digital dictation, speech recognition, and transcription services. Those interested in applying should demonstrate a commitment to sustainability and social value, as these are key considerations in the selection process. As the framework is not a DPS, suppliers need to adhere to specific application windows and criteria set by NHS SBS. Suppliers that can offer innovative and effective solutions while aligning with NHS SBS's sustainability goals are particularly encouraged to apply.
Buyer Benefits
For public sector buyers, the framework offers a streamlined route to procuring essential language services. It facilitates compliance with procurement regulations while ensuring a competitive process that promotes value for money. The framework's pre-defined Lots allow for quick access to specialised services, thereby reducing the time to market and ensuring that organisations can respond swiftly to their operational demands. By partnering with pre-approved suppliers, buyers can also benefit from established relationships and a consistent quality of service.
Lots
Not applicable
Next Steps
Suppliers interested in participating in this framework should review the specific requirements and selection criteria available on the NHS SBS website. Direct engagement with NHS SBS is recommended for further clarification and to ensure that all necessary conditions are met before application.
How Biddable Can Help
Biddable provides suppliers with the resources to discover and prepare for participation in frameworks like the Digital Dictation, Speech Recognition & Outsourced Transcription Services 2. Our platform offers insights into procurement pipelines, helping suppliers stay informed about upcoming opportunities and requirements. Through Biddable, suppliers can better navigate the complexities of public sector procurement and enhance their chances of successful framework inclusion.