Alumni and Fundraising CRM
Introduction
The Alumni and Fundraising CRM Framework, managed by the North Western Universities Purchasing Consortium (NWUPC), is a strategic procurement tool designed to assist member universities in the North West of England with the acquisition of technology solutions focused on alumni relations and fundraising. This framework, which is not a Dynamic Purchasing System (DPS), is scheduled to run until 19 March 2025. Its primary purpose is to streamline the procurement of Customer Relationship Management (CRM) systems that enhance the management of alumni interactions and bolster fundraising initiatives.
Context & Use Case
Universities increasingly rely on robust CRM systems to maintain and develop relationships with their alumni, a crucial aspect of fostering ongoing support and engagement. The Alumni and Fundraising CRM Framework supports this need by providing a pre-evaluated selection of suppliers offering specialised CRM solutions tailored to the higher education sector. Contracting authorities, namely the NWUPC member universities, utilise this framework to efficiently procure the tools necessary for effective alumni engagement and fundraising, ensuring they can maintain strong, lasting connections with former students and donors.
Scope of Services
The services under this framework encompass a variety of technology solutions related to alumni and fundraising CRM systems. These typically include: 1. Provision of CRM software specifically designed for alumni relations and fundraising activities. 2. Implementation and integration services to ensure seamless adoption of CRM systems within existing university infrastructures. 3. Training and support services to aid university staff in effectively using CRM tools. 4. Data migration services to transition existing alumni and fundraising data into new CRM systems. 5. Ongoing maintenance and technical support to ensure CRM systems remain functional and up-to-date.
Who Can Apply
The Alumni and Fundraising CRM Framework is open to technology suppliers who specialise in CRM solutions tailored for the higher education sector, particularly those focusing on alumni relations and fundraising. Suppliers should have a proven track record of delivering robust CRM systems and associated services to educational institutions. Unlike a DPS, this framework does not allow for continuous application throughout its duration, meaning suppliers must meet the eligibility criteria and be appointed at the outset.
Buyer Benefits
For public sector buyers, namely the universities within the NWUPC, this framework offers several advantages. It ensures compliance with procurement regulations, providing a vetted route to market that saves time and resources. The framework facilitates faster access to necessary technology solutions by eliminating the need for individual tender processes. Additionally, it fosters competition among pre-approved suppliers, potentially leading to more favourable pricing and service offerings.
Lots
Not applicable
Next Steps
Suppliers interested in participating in this framework should thoroughly review the requirements and ensure they align with the scope of services outlined. It is advisable to directly contact the NWUPC to gain a comprehensive understanding of the application process and any specific criteria that must be met. Engaging with the relevant Category Managers at the NWUPC will provide suppliers with valuable insights into how they can effectively meet the needs of member universities.
How Biddable Can Help
Biddable is dedicated to supporting suppliers in navigating the complexities of public sector frameworks. We offer services to assist in discovering relevant opportunities like the Alumni and Fundraising CRM Framework, preparing for application processes, and maintaining visibility over procurement pipelines. Our expertise helps suppliers position themselves effectively within the public procurement landscape, ensuring they are well-prepared to engage with opportunities as they arise.