Metering Billing and Debt Collection Framework
Introduction
The Metering Billing and Debt Collection Framework, managed by the National Framework Partnership, is an established procurement tool designed to assist public sector organisations in managing utility services more efficiently. Scheduled to run until 1st October 2027, this framework does not operate as a Dynamic Purchasing System (DPS) and does not specify lots, meaning it offers a consolidated approach to procuring related services. Its primary aim is to provide a comprehensive solution that covers accurate metering, effective billing, and proficient debt collection, thereby supporting organisations in streamlining their operations and enhancing their financial management capabilities.
Context & Use Case
This framework is particularly relevant to public sector bodies responsible for managing utilities and financial services. It offers a practical approach to handling the intricacies of metering, billing, and debt collection, which are critical components of resource and financial management for any organisation. Contracting authorities utilise this framework to ensure they have access to reliable and efficient services that support the accurate measurement of utility usage, leading to precise billing and effective debt recovery. By leveraging this framework, organisations can ensure compliance with regulatory standards, improve customer satisfaction, and maintain financial stability.
Scope of Services
1. Metering Solutions: Suppliers provide a range of metering options, from traditional meters to advanced smart meters, ensuring precise measurement of utility usage. This accuracy is crucial for effective resource management and billing. 2. Billing Services: Suppliers offer software solutions that automate the billing process, enabling quick and accurate invoice generation. This reduces billing errors and enhances customer satisfaction by ensuring that bills are both timely and correct. 3. Debt Collection: Suppliers specialise in recovering outstanding payments, using ethical and efficient strategies to minimise revenue loss. This service helps maintain steady cash flow and contributes to the organisation's financial health.
Who Can Apply
The framework is open to suppliers who specialise in metering, billing, and debt collection services, particularly those with proven expertise and a track record of delivering high-quality solutions. As this is not a DPS, the framework does not allow for ongoing applications throughout its duration, thus suppliers need to apply during the initial tendering phase. Suppliers should be equipped to offer both traditional and innovative solutions tailored to meet the diverse needs of public sector organisations.
Buyer Benefits
Public sector buyers benefit from this framework through a streamlined procurement process that offers flexibility in selecting suppliers via direct selection or mini-competition. This ensures that contracting authorities can choose suppliers that best meet their specific requirements, whether it be for niche services or competitive pricing. Additionally, the framework supports compliance with public procurement regulations, provides a swift route to market, and fosters healthy competition among suppliers, ultimately leading to better service delivery and cost efficiency.
Lots
Not applicable
Next Steps
Suppliers interested in participating in this framework should carefully review the specific requirements and capabilities needed to meet the framework's objectives. It is advisable to contact the contracting authority directly for detailed information and guidance on the application process. Understanding the framework's scope and aligning your offerings with its needs will be critical in securing a position as a supplier.
How Biddable Can Help
Biddable can support suppliers interested in the Metering Billing and Debt Collection Framework by providing valuable insights into the procurement landscape, offering guidance on preparation and application processes, and enhancing visibility into potential opportunities. Our resources aim to assist suppliers in effectively navigating the complexities of public sector procurement, ensuring they are well-positioned to compete in this framework and beyond.