Responsive Repairs and Planned Maintenance

    Sanctuary Housing Association
    Owner Category: Housing
    Category: Facilities & Estates
    DPS: No

    Introduction

    The Responsive Repairs and Planned Maintenance framework is an initiative by the Sanctuary Housing Association, aimed at procuring maintenance and repair services for its properties across England and Scotland. This framework, which is not a Dynamic Purchasing System (DPS), is structured to ensure the timely and efficient delivery of essential facilities and estates services. Although the framework's end date is not specified, it is a critical component of Sanctuary's operations, ensuring homes and facilities remain safe and well-maintained for residents.

    Context & Use Case

    Sanctuary Housing Association, a not-for-profit organisation, manages a diverse portfolio of properties, including tenanted homes, care homes, student accommodation, and supported living facilities. The framework is designed to address both responsive and planned maintenance needs, making it a vital tool for maintaining the quality and safety of Sanctuary's extensive property holdings. Given the wide-ranging nature of the services required, the framework is a key mechanism for addressing disrepair, preparing vacant properties for new tenants, and managing issues such as damp and mould. Sanctuary's commitment to reinvesting earnings into housing improvements and community support underscores the importance of this framework in their broader mission.

    Scope of Services

    The services covered under this framework are extensive and varied. They include: 1. Responsive maintenance and repairs, addressing urgent issues as they arise. 2. Management of disrepair cases, ensuring properties meet required standards. 3. Preparation of empty properties (voids) for new tenants, facilitating quick turnaround. 4. Planned maintenance, ensuring regular upkeep and long-term property sustainability. 5. Treatment and prevention of damp and mould, promoting healthy living environments. This framework's services are crucial for maintaining the operational integrity of Sanctuary's properties, ensuring they remain safe and habitable for all residents.

    Who Can Apply

    Sanctuary Housing Association is seeking suppliers capable of delivering a comprehensive suite of maintenance and repair services. Suppliers with expertise in facilities management, property maintenance, and related fields may find this framework particularly relevant. While the framework does not operate as a DPS, suppliers are encouraged to apply if they can provide the full range of required services. The framework also allows for subcontracting, offering flexibility for suppliers to manage resource allocation effectively.

    Buyer Benefits

    For public sector buyers, engaging with this framework offers several advantages. It provides a compliant, structured route to market, ensuring that procurement processes align with regulatory standards. The framework facilitates swift access to a network of qualified suppliers, enabling efficient service delivery across Sanctuary's regional operations. By leveraging the National Housing Association's Schedule of Rates for pricing, the framework ensures transparency and consistency in financial arrangements, fostering competitive pricing and value for money.

    Lots

    Not applicable

    Next Steps

    Suppliers interested in participating in this framework are advised to review the specific requirements and engage directly with Sanctuary Housing Association. An upcoming Suppliers Day on 3rd September, hosted via Microsoft Teams in collaboration with Crown Commercial Services, offers an opportunity for interested parties to learn more and engage with the framework's organisers. Additional one-on-one sessions will be available on 9th and 10th September for more detailed discussions. Suppliers should contact Sanctuary to express their interest in participating and for further information on the application process.

    How Biddable Can Help

    Biddable can assist suppliers by providing valuable insights into the Responsive Repairs and Planned Maintenance framework. Our platform offers tools for discovering relevant procurement opportunities, preparing competitive bids, and maintaining visibility into upcoming framework openings. By leveraging Biddable's resources, suppliers can enhance their understanding of procurement dynamics and position themselves effectively within the public sector market.